The support lifecycle of each Model is 12 months from the release date of the Model version. However, models that have not been updated for over 12 months will continue to be supported with the latest available version.
Updating a model
You can access model updates through the Jedox Marketplace. Whenever updates are ready for a model you've installed, you'll receive notifications in the "My Models" panel, keeping you informed about available updates.
When the user selects to install an update for a model, the contents that were shipped with the model in the original installation will be updated. This implies that all reports, Integrator projects, tasks etc. will be overwritten with the newer version from the model update. If the user has made changes within these contents, they will be overwritten with the update, as well. The same is true for access rights that were defined on files or folders in the Model's File / Report hierarchy.
Database contents are generally treated differently. During an update, if there are changes for database contents, they will be applied by executing database scripts, which will keep as much of the existing content as possible. For example, updates will not modify any cubes or dimensions which have been created by the user, or modify content within transactional data cubes.
Updated July 8, 2024