Software Requirements


Related links: Hardware Requirements, Platform Support Guide for Jedox Software, Jedox GPU Accelerator Requirements, Jedox SAP Connector Requirements, Jedox Mobile Requirements

Here you will find the software requirements for the following Jedox software:

  • Jedox server components 1)
  • Excel Add-in
  • SAP Connector

Note: Jedox shouldn’t be installed on an NFS System (Network File System), because the JedoxSuiteHttpService doesn’t work correctly on this file system.

Jedox server components 1)

OS (only 64-bit versions)

MS Windows 2)
Windows Server 2019
Windows Server 2016
Windows Server 2012 7)
Windows Server 2012 R2
Windows 10
Windows 8.1
Windows 8

Linux 3)
Kernel 2.6.32 or higher

Red Hat EL 6 / CentOS 7 or newer
SUSE LES 12 SP4 or newer
Debian 7 or newer

Java 4)

Java 11. Open JDK 11 is shipped with the Windows Setup

Java 11. Open JDK 11 is shipped with Jedox Linux Setup

Supported Web Browser

see Platform Support Guide for Jedox Software

Excel Add-in 2)
MS Excel (32- and 64-bit versions) 2010/2013/2016/2019 5)
SAP Connector
Connector SAP Java Connector (JCo) version 3.0 or higher 6)


1) Jedox Server Components are:

  • In-Memory DB (formerly called OLAP Server – servicename: JedoxSuiteMolapService)
  • Web Server (servicename: JedoxSuiteHttpdService)
  • Spreadsheet Server (servicename: JedoxSuiteCoreService)
  • Integrator Server (servicename: JedoxSuiteTomcatService).

For these Jedox components, the latest versions of all following Visual Studio runtime packages need to be installed: 2013 and 2017. Jedox Setup installs Visual Studio components automatically if not executed in silent mode. If you want to install VCredist manually, you can obtain the VCredist packages from

Jedox also needs .NET Framework (Client Profile) 4.6.2. If it does not exist, Jedox Setup asks for the permission to download and install .NET Framework.

2) Windows Installer 3.1 or higher must be installed. All Windows operating systems (except Windows 10) require a specific update to run the VC Redist Installer. It can be downloaded from

3) For proper exporting of reports to PDF files, on Linux the 32-bit versions of the following libraries have to be installed, even if the system itself is 64-bit (see Additional Requirements for Linux):

  • GNU C library (glibc)
  • GNU Standard C++ library (libstdc++)
  • Fontconfig

4) Java is needed for Apache Tomcat, which is used for the components Integrator and RPC. Jedox uses the 64-bit version. The Jedox Setup includes Open JDK 11. If an update or a change of the Java installation is needed, please read first the Knowledge Base article Java Installation Updates and Changes.

5) To see the Jedox menu in Excel 2010/2013/2016/2019, you must first install the MS Office VBA components

6) SAP JCo is available from SAP AG at the SAP Service Marketplace.

7) Windows Server 2012 does not support Jedox GPU Accelerator.