Client Environments Supported by Jedox

Supported client systems for Excel / Office Add-in

  Windows 11 Windows 10 (version 1803 or later)

Microsoft Office 365 (Desktop)

Microsoft Office 2021

Microsoft Office 2019

Microsoft Office 2016

The Excel Add-in setup requires .Net Framework 4.7.2 or later.

Note that Windows Server is not supported.

Supported client browsers and operating systems

  Windows 11 Windows 10 Mac OS Linux Android iOS

Google Chrome

 

Microsoft Edge

       

Mozilla Firefox*

     

Apple Safari

         

Jedox supports the latest versions of the browsers listed above.

Different browsers have varying performance for JavaScript-based web applications. Several performance benchmarks (Kraken, Octane, Peacekeeper etc.) show these differences in detail, giving an indication of the browsers' capabilities in rendering web applications such as Jedox.

For optimal performance of Jedox Excel / Office Add-in and Jedox Web, use a display scaling of 100% as well as a browser zoom factor of 100% in the browser settings. Other zoom factors in Excel / Office or the browser settings may cause display errors.

*To speed up performance in Firefox, de-select the option for smooth scrolling in the advanced options.

Updated March 15, 2024