Supported client browsers and operating systems for Jedox Web
| Windows 11 | Windows 10 (version 1803 or later) | macOS | Linux | Android | iOS | |
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Google Chrome |
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Microsoft Edge |
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Mozilla Firefox* |
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Apple Safari |
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*To speed up performance in Firefox, de-select the option for smooth scrolling in the advanced options.
Supported client browsers and operating systems for Add-in for Excel 365
| Windows 11 | Windows 10 (version 1803 or later) | macOS (version 15.1 or later) | |
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Microsoft Office 365 Desktop |
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Google Chrome |
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Microsoft Edge |
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Note that your browser configuration must allow pop-up windows for Microsoft applications so that the login dialog can be displayed successfully.
Supported client systems for Excel / Office COM Add-in (on-prem)
| Windows 11 | Windows 10 (version 1803 or later) | |
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Microsoft Office 365 (Desktop) |
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Microsoft Office 2021 |
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Microsoft Office 2019 |
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Microsoft Office 2016 |
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The Excel Add-in setup requires .Net Framework 4.7.2 or later.
Notes
- Windows Server is not supported.
- Jedox recommends to use the latest versions of Windows 11, Windows 10, macOS, Microsoft 365 (desktop), and browsers listed above to ensure compatibility and best performance.
- Different browsers have varying performance for JavaScript-based web applications. Several performance benchmarks (Kraken, Octane, Peacekeeper etc.) show these differences in detail, giving an indication of the browsers' capabilities in rendering web applications such as Jedox.
- For optimal performance of the Jedox Add-ins and Jedox Web, use a display scaling of 100% as well as a browser zoom factor of 100% in the browser settings. Other zoom factors in Excel / Office or the browser settings may cause display errors.
Updated March 19, 2024