Jedox Patch Updates

To ensure that customers benefit from the most secure and efficient service, Jedox routinely releases software patches. These updates are carefully rolled out across all Jedox environments to maintain system stability and introduce enhancements.

Patch deployment

1. General deployment window

All Jedox instances will receive the patches within a maximum of three days after their release date. This phased approach allows us to ensure compatibility and performance across different setups.

2. Specific update window for customer environments

To minimize any potential disruption to business operations, production environments will be updated between 12:00 and 13:00 UTC on the second day after the patch has been released.

Integrating the patches

There are two options to integrate the new patches into your Jedox environment:

  • Automatic application: the patches are automatically applied during the scheduled maintenance.
  • Manual restart: to expedite the process and update before the next scheduled maintenance, you must manually restart the Jedox services to fully integrate the patch.

Updated August 1, 2024