Accessibility Features in Jedox Knowledge Base

Criteria

Application

Compliance

Section 1194.21 Software Applications and Operating Systems

Partially Applicable

Supported When Applicable

Section 1194.22 Web-based internet information and Applications

Partially Applicable

Supported When Applicable

Section 1194.23 Telecommunications Products

Not Applicable

Section 1194.24 Video and Multi-Media Products

Not Applicable

Section 1194.25 Self Contained, Closed Products

Not Applicable

Section 1194.26 Desktop and Portable Computers

Not Applicable

Section 1194.31 Functional Performance Criteria

Partially Applicable

Supported When Applicable

Section 1194.41 Information, Documentation and Support

Applicable

Supported

Criteria-a

When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is not a software. However, users can use Tab, Space, and Enter to navigate in the Knowledge Base.

Notes:

• Tab key is also available for Search Results, and Search Filters.
• Pushing the Tab key for the first time enables Skip To Main Content option.

Criteria-b

Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is not an application, and does not disrupt or disable activated features of other products.

Criteria-c

A well-defined on-screen indication of the current focus shall be provided, that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus as focus changes.

Supporting Features

Supported.

Notes

Jedox Knowledge Base has a well-defined on-screen indication of the current focus:

• Using a mouse, options will be highlighted when the user hovers over them.
• Using a keyboard, a rectangle appears around the options.

Criteria-d

Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Supporting Features

Supported.

Notes

In Jedox Knowledge Base images are used to further assist the user, and not as a primary source of information.

Criteria-e

When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not use bitmap images.

Criteria-f

Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is neither an Operating System, nor a software.

Criteria-g

Applications shall not override user selected contrast and color selections and other individual display attributes.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is not an application, and does not override any other applications.

Criteria-h

When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not use animation.

Criteria-i

Color coding shall not be used as the only mean of conveying information, indicating an action, prompting a response, or distinguishing a visual element

Supporting Features

Supported.

Notes

Jedox Knowledge Base does not normally use color-coding, but when it does, there is always extra information, like using the word: "Important"

Criteria-j

When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not permit users to adjust color and contrast settings.

Criteria-k

Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency lower than 2 Hz and greater than 55 Hz.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is not using flashing or blinking text, objects, or other elements.

Criteria-l

When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is not using electronic forms.

Criteria-a

A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Supporting Features

Partially supported.

Notes

An "alt-text" is being assigned to every image in the Knowledge Base.

Criteria-b

Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base is not using multimedia presentations.

Criteria-c

Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not convey any information through/ with colors.

Criteria-d

Documents shall be organized so they are readable without requiring an associated style sheet.

Supporting Features

Supported.

Notes

Everything in Jedox Knowledge Base is readable without requiring an associated style sheet.

Criteria-e

Redundant text links shall be provided for each active region of a server-side image map.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not use a server-side image map.

Criteria-f

Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not use client-side image maps.

Criteria-g

Row and column headers shall be identified for data tables.

Supporting Features

Supported.

Notes

Jedox Knowledge Base uses headers for its tables.

Criteria-h

Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Supporting Features

Supported.

Notes

Tables do not have more than one header in Jedox Knowledge Base .

Criteria-j

Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not cause the screen to flicker.

Criteria-k

A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of these standards, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Text-only pages are not required because Jedox Knowledge Base is designed in a way that meets all the applicable standards.

Criteria-l

When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not use scripting languages to display content, or create interface elements.

Note: Jedox Knowledge Base has instances of code within some of its articles, however, these instances are just for educational purposes, and not as a part of the interface elements.

Criteria-m

When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not require any applet, plug-in, or other application to be present on the client system to interpret its page content.

Criteria-n

When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not use any electronic form.

Criteria-o

A method shall be provided that permits users to skip repetitive navigation links.

Supporting Features

Supported.

Notes

When using the keyboard, the first time users push the Tab key, the "Skip To Main Content" message appears, enabling them to skip repetitive navigation links.

Criteria-p

When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not require a timed response.

Criteria-a

At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supporting Features

Supported.

Notes

Jedox Knowledge Base is compatible with Web-based Text to Speech add-ins, extensions, and applications in web browsers like: Google Chrome, Mozilla Firefox, Microsoft Edge, etc.

Criteria-b

At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supporting Features

Supported.

Notes

Jedox Knowledge Base is built based on responsive technology and is available with any amount of zoom in different machines.

Criteria-c

At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided.

Supporting Features

Supported.

Notes

Jedox Knowledge Base is text-based.

Criteria-d

Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for Assistive hearing devices shall be provided.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Audio information is not important for the use of a Jedox Knowledge Base. Nevertheless, Jedox Knowledge Base is hearing Assistive compatible.

Criteria-e

At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Jedox Knowledge Base does not require user speech for any of its functions.

Criteria-f

At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supporting Features

Not Applicable to the Knowledge Base.

Notes

Using Jedox Knowledge Base does not require fine motor control or simultaneous actions.

Criteria-a

Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Supporting Features

Supported.

Notes

Training videos are available for free on YouTube.

Criteria-b

End-users shall have access to description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supporting Features

Supported.

Notes

Jedox Knowledge Base provides an electronic list of the accessibility features in Jedox.

It also provides a list of the accessibility features in Jedox Knowledge Base

End users can request additional support in Jedox Customer Portal.

Criteria-c

Support services for products shall accommodate the communication needs of end-users with disabilities.

Supporting Features

Supported with equivalent facilitation.

Notes

Users with disabilities can request support directly from Jedox Customer Portal.