License Activation in Jedox

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License administration in Jedox Web

Licenses can be activated and managed in the Licenses panel of Jedox Web Administration.

If you have purchased a license, click on “Add License” to activate it.

Reactivation (applies to Jedox Version 7.0 – not for 7.0 SR1):
If you have a license entry with the same serial number as the new purchased license, you must first remove this license by clicking on” Remove License”. Then choose one of the activation types to reactivate your license with the purchased license data. 
Note: removing a license will remove all user-license mappings related to that key. You may need to re-apply those mappings once the license is activated.

As of Jedox Version 7.0 SR1 you can reactivate a license entry with the same serial number without removing the existing license.

License administration in Jedox Excel Add-in

In Jedox Excel Add-in, licenses can be managed in the “Options” dialog box, available through the Jedox ribbon. Here you can find the button “Activate License”, highlighted in the screenshot below:

Reactivation (applies to Jedox Version 7.0 – not for 7.0 SR1):
Reactivation is not possible in Jedox Excel Add-in. If you have a license with the same serial number as the new purchased license, you will receive an error. You must use Jedox Web for reactivation of your purchased license, as outlined above. 

As of Jedox Version 7.0 SR1 you can reactivate a license entry with the same serial number.

Serial number and modes of activation

In the Add License dialog, you can enter the serial number of your license and choose a mode of activation. You can also copy the whole serial number and paste it into the first field. The figure below shows the dialog box in Jedox Web; the dialog in Jedox Excel Add-in offers the same options.

There are three modes of activation: online, email, and manual. 

Online activation

The most convenient way to activate your licenses is online activation. It is fully automatic and your licenses will be activated within a few minutes. Online activation requires internet access from the PC or server where Jedox Web or Jedox Excel Add-in is installed.

Email activation

When choosing email activation, you will first see an email preview:

Clicking on “Open in Mail” will open your default email client, with the above email message ready to be sent. Send it without changes. Within 15 minutes you should get a response message that provides your activation code:

Copy the activation code and switch to the “Activate License” dialog.

  • In Jedox Excel Add-in: in the “Options” dialog, click on the button “Activate License”. Choose “Manual activation” to enter the code.
  • In Jedox Web: in the license module, mark the line for which you want to enter the activation code and choose “Activate License”:

Now you can paste your activation code in the respective field and confirm with “Activate” or “OK” to activate your licenses.

Manual activation

When using manual activation you get the following dialog: You will have to contact Jedox Support by telephone to receive your activation key. You will be asked to provide your serial number and hardware key. Once you have the activation key, you can enter it in the dialog.

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