Assigning Activities to User Groups

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The user configuration of the workflow assigned workflow activities of the workflow steps to user groups. These can be assigned to one or multiple user groups. Members of these user groups are responsible for executing the activity.

Different elements of these dimensions are usually assigned to different user groups based on their responsibilities. The assignments can be defined on the base level elements or on any of the consolidated elements of the workflow step dimension. When the assignment is defined on a consolidated element all descendant elements must not be assigned. All workflow activities must be assigned at the same level.

Example

The workflow step dimension Customer contains elements for the sales regions Industrial North, Industrial East, etc. The approval workflow consists of the user activities Data Entry, Review and Revise. The planners are members of the user groups IND_NORTH, IND_EAST, etc. There is one manager responsible to approve all four industrial regions. He is member of the user group IND_MANAGEMENT. The workflow activities of the workflow steps are assigned as follows:

Workflow Step

Data Entry

Review

Revise

All Customers

 

 

 

  

   Industrial

 

 

 

       Industrial North

IND_NORTH

IND_MANAGEMENT

IND_NORTH

       Industrial East

IND_EAST

IND_MANAGEMENT

IND_EAST

       Industrial South

IND_SOUTH

IND_MANAGEMENT

IND_SOUTH

       Industrial West

IND_WEST

IND_MANAGEMENT

IND_WEST

Note: The assignments are stored in one of the _WF TASK Assignments (...) cube, depending on the step dimension used for the workflow task.

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